"Tony Maynard was absolutely wonderful. He rescued me after another company had been out twice and failed to fix the problems or give me answers to what was going on. Totally feel I can trust Swann Mechanical with my future HVAC needs."
K . K from Ball Ground, GA on July 7th, 2023
K . K from Ball Ground, GA on July 7th, 2023
( / 5)
"Review
The customer service at Swann Mechanical is top-notch notch. The serviceman, Tony, worked and worked on my unit. He was still working at 6:00 PM and the owner of the company came out to help. They worked until 8:00 PM. They went above and beyond! You do not find this type of customer service any longer. "
K . H from Jasper, GA on June 22nd, 2023
K . H from Jasper, GA on June 22nd, 2023
( / 5)
"Hello."
A . A from Jersy, AB on May 26th, 2023
A . A from Jersy, AB on May 26th, 2023
( / 5)
"Hello."
P . P from London, AB on May 23rd, 2023
P . P from London, AB on May 23rd, 2023
( / 5)
"Today was the 3rd time is several yrs that Swann has made me smile.
One time my elderly black lab was between heat exhaustion and heat stroke and Joel from Swann came out IN THE EVENING to get A/C back up and running.
This year Tony saved ME from serious heat exhaustion as I recovered from surgery when A/C went out and parts were not available due the 4th of July Holiday.
Today Tony again got my heating system up after this December "Bomb Cyclone" froze an output line on my old system.
Everyone at this company is very kind and helpful. I am one very happy happy customer!"
S . S from Woodstock, GA on December 27th, 2022
S . S from Woodstock, GA on December 27th, 2022
( / 5)
"Wish I could leave NO stars. During Christmas, they left me for FOUR DAYS without ANY heat on the main floor of my house, while telling me that they would come out the next, each day. Then on DAY FIVE, I was told that they REFUSED to do service on the unit because they had overpriced the installation of that particular unit by several THOUSAND dollars (needless to say, I had another company install it). Even though they had installed two other units in my home, they would not come out to service ANY unit. Now, after almost a week where my family, pets and I haven't been able to use the main section of my house (during Christmas), I'm having to scramble to find a new company. Inexcusable! I was never rude to them. I was extremely understanding and this is how they treat their loyal customers. I would not recommend them. Please save your money and deal with a decent, reputable company that appreciates their customers and treats them with respect. "
S . M from Peachtree City, GA on December 27th, 2022
S . M from Peachtree City, GA on December 27th, 2022
( / 5)
"stx21 bior inTesk inTesk noclegi augustow ul.rajgrodzka nocleg w augustowie nowe mieszkania w augustowie kwatery augustow noclegi augustow nadrzeczna "
W . W from Madrid, AB on September 23rd, 2022
W . W from Madrid, AB on September 23rd, 2022
( / 5)
"You did excellent "
Y . G from New Orleans, LA on February 24th, 2022
Y . G from New Orleans, LA on February 24th, 2022
( / 5)
"Tony Maynard is the man!! He had my heat up and running in no time! Super professional and efficient! No one else will ever touch my hvac system again other than him and the Swann team! He was super nice and educated me in easy to understand terms. Thanks Tony!!!"
J . G from Calhoun, GA on February 9th, 2022
J . G from Calhoun, GA on February 9th, 2022
( / 5)
"Customer service is what sets any business apart from the rest of the competition. I had such an amazing experience with Swann Mechanical that I felt compelled to share why I will never contact anyone else for HVAC services in the future. I contacted Swann Mechanical with an air conditioning outage by leaving a message before working hours asking to contact me for service. I received a call within minutes of the start of the working day from a technician that started the trouble shooting process immediately over the phone to speed the resolution process. I was amazed at the level of knowledge and experience the technician exhibited over the phone without even being able to see my system and that knowledge led to diagnosing the problem within 15 minutes of arriving on site. Having walked through the troubleshooting over the phone before arriving on site to perform the service allowed the technician to come prepared with any parts for my system that might need to be replaced on the truck and and my air conditioning system was cooling again within an hour after the technician arrived. Please don't hesitate to contact Swann Mechanical for your HVAC service needs and believe me when I say the customer experience will be so awesome you too will want to write a review and tell all your friends and cohorts that Swann Mechanical is not only who you contact for HVAC service but who you call for a great experience and lifetime HVAC related needs."
S . H from Lawrenceville, GA on June 4th, 2020
S . H from Lawrenceville, GA on June 4th, 2020
( / 5)